Deposit & Withdrawal

How to deposit fiat?

Supported Fiat Currency

Right now we’re only facilitating deposit of Indonesian Rupiah (IDR) fiat currency.

Supported Deposit Method

We are supporting these deposit methods below:

Virtual Account Transfer:

• Mandiri
• BNI
• BRI
• Permata
• CIMB

Minimum deposit & limit

Minimum deposit for IDR is Rp 50,000

How to deposit fiat into your Mobee account?

1. Click deposit button
2. Click Deposit Fiat
   
3. Choose which bank virtual account you want to transfer
4. Follow the transfer instruction

How long does a fiat deposit take?

Depositing fiat IDR to Mobee would typically take 10 minutes from the moment you have transferred the exact amount. If it takes longer than 10 minutes after you have transferred, please contact LiveChat.

How to withdraw fiat?

How to add a whitelisted bank account

1. Click Withdraw button
2. Click Withdraw Fiat
3. Click Manage Your Account
4. Add new bank
5. Fill bank name, account number, account name and click add your bank account
6. Make sure that you have entered the correct information otherwise the system would not let you add it
7. Enter OTP code for verification
8. Successfully add a new whitelisted bank account and you can start to withdraw to that account

Supported destination bank accounts

We support IDR withdrawal to the majority of banks in Indonesia.

Minimum withdrawal & fees

The minimum amount to withdraw from Mobee is Rp 100,000. Withdrawal fees is Rp 5,000.

How to withdraw fiat from your Mobee account?

1. Click Withdraw button
2. Click Withdraw Fiat
3. Enter the amount you want to withdraw
4. Enter the selected bank account
5. Confirm your withdrawal
6. Enter OTP code for verification

How long does a fiat withdrawal take?

Withdrawing fiat IDR from Mobee would typically take 10 minutes from the moment you have submitted your withdrawal request. If it takes longer than 10 minutes after you have requested, please contact LiveChat.

How to deposit crypto?

Supported tokens & chains

You can open Assets tab on the Mobee app to see all available coins in Mobee.

We’re actively adding new tokens to support. We’ll announce any new coin on Mobee social media, app homepage & email newsletter. Stay tuned!

How to deposit crypto to your Mobee account?

1. Click Deposit button
2. Click Deposit Crypto button
3. Choose which coin you want to deposit
4. Choose which network you want to use for the deposit
5. Generate wallet address
6. Use the wallet address as a destination from where you want to send it from

Minimum deposit fees & limit

There are no maximum deposit limit.

There are no fees on coin deposit.

You can check the minimum deposit on each of the coin withdrawal page.

How long does a crypto deposit take?

Depositing crypto to Mobee would typically take 5-20 minutes from the moment you executed the transfer from the sender wallet. If it takes longer than 20 minutes after you have transferred, please contact LiveChat.

How to withdraw crypto?

Withdrawal limit & fees

You can check the withdrawal limit and fees on each of the coin withdrawal page.

How to withdraw crypto from your Mobee account?

1. Click Withdraw button
2. Click Withdraw Crypto button
3. Click which tokens you want to withdraw
4. Click which network you want to use to withdraw the tokens
5. Enter how much tokens you want to withdraw
6. Confirm your withdrawal request
7. Enter OTP code for verification
8. Click Submit

How long does a crypto withdrawal take?

Withdrawing crypto from Mobee would typically take 5-20 minutes from the moment you have submitted your withdrawal request. If it takes longer than 20 minutes after you have submitted withdrawal request, please contact LiveChat.