Getting Started - Sign Up & Identity Verification (KYC)

Getting Started - Sign Up & KYC

• Phone entry & verification
• Create a Mobee account
• Email verification
• Identity KYC Verification

Phone entry & verification

1. Open Mobee App
2. Enter your phone number
3. Click the Continue button
4. OTP will be sent to your phone, check your SMS inbox from CloudOTP sender
5. Copy the OTP code and paste it on the input field
6. Click the Verify button

Why I can’t get OTP via SMS?

Please check the following before sending OTP:

1. Make sure you have a good phone & internet signal to receive SMS
2. Make sure you input the correct number
3. Make sure the inbox/SMS on your phone isn’t full

Please do press the resend button if you still don’t receive OTP code after doing the 3 things above.

If you still have not received the OTP code, please contact us via livechat.

Create a Mobee account

Once you have finished the phone number verification. You will be required to complete your Mobee account profile. Click the sign up banner to start.

1. Enter your personal data, email (make sure to enter the valid one) and create a password to protect the account
2. Once done, we'll be sending a verification email where you need to open and click the button to verify your email
3. Once your email is verified, it means that the Mobee account creation is completed

Identity KYC verification

This is the very last step before you're able to trade. We need to verify your identity first.

1. Click "Complete KYC" banner on the homepage
2. Make sure to have your ID card with you for the document check

Once your KYC is approved, you'll be able to start depositing your funds and trade with us!

If you still have questions please contact the customer support.